September 24, 2025
Welcome to Collectors Super Store Ltd.
These Terms and Conditions (“Terms”) govern your use of our website, online store, and all purchases made with us. By shopping with us, you agree to comply with the following terms.
1. Company Information
Collectors Super Store Ltd is a registered business specializing in the sales of adult wears, children wears, shoes, bags, and accessories. We operate primarily through our online e-commerce platforms and social media pages.
2. Orders & Payments
- Orders are confirmed only after full or part payment (as may be applicable).
- We accept secure online payments through the methods displayed at checkout.
- Prices are stated in Nigerian Naira (₦) unless otherwise indicated and may change without prior notice.
- Once an order is placed, an order confirmation will be sent to the customer via email or WhatsApp (where applicable).
3. Shipping & Delivery
- Deliveries are processed once payment is confirmed.
- Delivery timelines may vary depending on location, courier service, and product availability.
- Customers are responsible for providing accurate delivery details. Collectors Super Store Ltd will not be liable for delays or failed deliveries due to incorrect information.
- Shipping fees are non-refundable.
4. Returns & Exchange Policy
- We accept returns/exchanges within 3 days of delivery provided items are unused, unworn, and in their original condition with tags intact.
- Items such as underwear, swimwear, or clearance sale items are non-returnable.
- Customers bear the cost of return shipping unless the item received was wrong or defective.
- Refunds (where applicable) will be processed after inspection of returned goods.
5. Product Availability
- All products displayed are subject to availability.
- In rare cases where an item ordered is unavailable after payment, we will notify the customer and offer either an alternative item or a refund.
6. Use of Website & Social Media Pages
- Customers agree to use our platforms responsibly and not engage in fraudulent, abusive, or unlawful activities.
- All images, product descriptions, and content on our pages remain the property of Collectors Super Store Ltd and may not be copied or reproduced without permission.
7. Limitation of Liability
- Collectors Super Store Ltd will not be held responsible for damages, losses, or delays arising from third-party courier services or circumstances beyond our control.
- While we ensure accuracy of product details, slight variations in color, size, or design may occur due to lighting or device display differences.
8. Privacy & Data Protection
- Customer details provided to us are kept private and used solely for order processing, delivery, and service updates.
- We do not sell, rent, or share customer information with third parties without consent.
9. Amendments to Terms
- Collectors Super Store Ltd reserves the right to update or revise these Terms from time to time.
- Customers are encouraged to review our Terms regularly for updates.
10. Contact Us
For enquiries, complaints, or assistance, please reach us via:
- Instagram: @collectors_superstore
- TikTok: @collectors
- Email: support@collectorssuperstore.com.ng
✨ Thank you for shopping with Collectors Super Store Ltd – where style, quality, and trust meet! ✨
